Archive for August, 2007

Delaware Server Downtime

Wednesday, August 29th, 2007

This message is for campuses on the DELAWARE Server

ITEC has identified a potential problem with the OS file system that could cause data corruption.  ITEC is being pro-active to address the issue.  They wish to do it as soon as possible as IBM cannot guarantee how long they can run the server without causing a serious problem.

The fix will require downtime. Here is the schedule:

DEV regions - will be brought down today (August 29) and will be down until Friday, August 31 at noon.

PROD regions - will be brought down on Friday (August 31) and will be down from 4:00am until 12:00noon.

We do apologize for this.
Maureen

Service Pack 2057 - Delaware, Saranac, Seneca

Friday, August 24th, 2007

All DEV and PROD regions on Delaware, Saranac and Seneca have now been upgraded to Service Pack 2057.

The MAJOR reason for this service pack installation is to support the Vista Operating System environment.

* If you are changing your Aleph PC desktop equipment to the Vista operating system, you MUST install a sp2057 Aleph GUI client. That is because the current sp1851 Aleph GUI will NOT install on a PC with Vista.
* The new sp2057 Aleph GUI client and installation instructions are available at: http://www.sunyconnect.suny.edu/olisdocs/public/Aleph/Version_16_Service_Pack_Information/
* If you are NOT updating to Vista, you do NOT need to install the sp2057 client. Caveat…this is based on information from Ex Libris.

Maureen

WS_FTP Pro users - if you get Failed SSH Key Exchange error

Thursday, August 23rd, 2007

Hi Everyone, 

After our ALEPH server OS upgrades, some campuses have reported receiving this error when trying to make an FTP connection to their ALEPH server using the client, WS_FTP Pro: “Failed SSH Key Exchange”

There are 2 possible solutions:

1) In WS_FTP Pro (at lease the latest version) under Options / SSH / you can uncheck this option: “Use zlib compression” and this does solve the problem. If you have an old version of WS_FTP and don’t see the option to uncheck the zlib compression, you can upgrade WS_FTP Pro (for a small price) and then de-select the zlib compression option. See http://www.ipswitch.com for download and purchase information. You’ll need your serial number for your current version; if you do not know it, they have options for helping you locate it.

OR

2) You can switch to a good free SFTP client, WinSCP, available for download at http://winscp.net/eng/download.php The WinSCP interface is very user friendly.

This information is also in Footprints Public Solution 4246

 Thanks,
Laura Murray, OLIS
laura.murray@suny.edu

SUNY-wide Shared Search & Discovery Services Committee named

Thursday, August 23rd, 2007

A SUNY-wide library committee has been formed to evaluate and recommend to the SUNYConnect Advisory Council approaches for improving the discovery of library resources. As an off-shoot of the Shared Services Task Force, the Shared Search & Discovery Services Committee will be a future-looking group seeking 21st century tools for finding and enhancing the use of library resources.

The committee’s charge is available.  And, is included here -

Shared Search & Discovery Services Committee – Charge

Evaluate and recommend enterprise-level search and discovery tools for SUNY library resources. 

Task:  Recommend procedures and applications for improved and unified discovery of campus library holdings, SUNY-wide library holdings and electronic resources.  Identify enhanced services for patrons. 

Goal: To establish a 21st century vision for shared library services that integrate with teaching, learning and administrative activities on our campuses.
SUNY
Connect Advisory Council
Membership -

From the Shared Services group - Robert Cushman (Brockport), Pamela Flinton (Oneonta)

Kate Bouman (Binghamton)

Bill Drew (Tompkins-Cortland, SUNYLA Information Technology Committee)

Ken Fujiuchi (Buffalo State)

Maggie Horn (OLIS, ex officio)

Mark Ludwig (Buffalo)

Stephan Macaluso (New Paltz)

John Schumacher (OLIS, ex officio, Project Coordinator)

Feel free to get in touch with committee members to express your views on new search tools for SUNY-wide library resources.

John Schumacher
Office of Library and Information Services
SUNY System Administration
SUNY Plaza
Albany, NY 12246
518-443-5577
john.schumacher@suny.edu
SUNYConnect database trials
and offers are listed at
http://www.sunyconnect.suny.edu/dbtrials.htm

Status - Delaware, Saranac and Seneca

Wednesday, August 22nd, 2007

Regarding: Delaware, Saranac and Seneca (12:40)

Delaware, Saranac and Seneca are now all available for campuses to use.

Maureen

Aleph Servers - Status

Wednesday, August 15th, 2007

As of about 9:00am on August 15, the Aleph servers Delaware, Saranac and Seneca are available to the campuses. Footprints is also accessible. Please report any problems to Footprints at:

http://service.sunyconnect.suny.edu/footprints/help.html

Maureen

Serials Solutions/360 Link periodical holdings list

Wednesday, August 8th, 2007

Many sites have requested directions for creating a serials/periodicals holdings list to send to Serials Solutions for 360Link purposes (or other).  Natalie Sturr and Maggie Horn have worked together to create procedures and also suggested recommendations for content.  Natalie has placed all the required files on the shared servers, so everyone except the University Centers should have everything in place to produce whatever list is desired.

 Documentation consists of two files:
1) 360Link_SUNYConnect_Recommendations_for_Holdings_List.doc … which contains Maggie Horn’s recommendations on content of the holdings list, based on discussions with Serials Solutions and capabilities of ALEPH for easy output

2) Periodical_Printout_Setup_for_Serial_Soutions.doc …which contains Natalie Sturr’s directions for how to actually produce the list; this also contains file setup information, which has already been done on the shared servers 

 Both files are on the OLIS Documentation Portal:

http://www.sunyconnect.suny.edu/olisdocs/public/360_Link/

 Enjoy!  If you have any questions, feel free to submit a Footprints request.

****************************************************************Marguerite E. “Maggie” Horn

Library Data and Systems Analyst

Office of Library & Information Services

SUNY System Administration

State University Plaza

Albany, NY 12246

voice: 518 443-5564

fax: 518 443-5358

e-mail: maggie.horn@suny.edu

*************************************************************

Enhancements to EBSCOhost / EBSCOadmin

Tuesday, August 7th, 2007

Dear EBSCO customer,We are excited to announce the availability of a significant number of new features and functionality updates, affecting the EBSCOhost web interface, EBSCOadmin, as well as the Kids Search, Consumer Health Complete, Student Research Center, Searchasaurus, Business Searching and International Security & Counter Terrorism interfaces. To view screen shots and pertinent details concerning any of the latest enhancements, simply click (or copy and paste the URL into your browser) on any link that applies to your particular product mix.

Please note: If you feel that any of your colleagues should be included in future technical communications such as this one, please let us know who they are (name, title, institution name, city, state/province, country, company email address) by sending an email to: information@ebscohost.com.

New features available now:

My EBSCOhost Supports Multiple Folders:
Click here. (http://support.epnet.com/support_news/detail.php?id=371&t=r&return=true)

Thesaurus Search Suggestions Visible to Users :
Click here. (http://support.epnet.com/support_news/detail.php?id=372&t=r&return=true)

HTTPS Access is now Available:
Click here. (http://support.epnet.com/support_news/detail.php?id=354&t=r&return=true)

Miscellaneous Enhancements, e.g., Autocomplete Upgrade, Customizable Ask-A-Librarian Link to a Specified URL:
Click here. (http://support.epnet.com/support_news/detail.php?id=368&t=r&return=true)

Administrators can Customize Database Groupings:
Click here. (http://support.epnet.com/support_news/detail.php?id=370&t=r&return=true)

Shibboleth Authentication Service Supports Additional Federations:
Click here. (http://support.epnet.com/support_news/detail.php?id=377&t=r&return=true)

EBSCO’s Advanced 508 Compliant Interface:
Click here. (http://support.epnet.com/support_news/detail.php?id=356&t=r&return=true)

We hope that you like the new, easier-to-read format, and welcome your comments.

Sincerely,

Marcie Brown
Technical Communications Manager
EBSCO Publishing
10 Estes Street
Ipswich, MA 01938

Ex Libris Sites with Username and Password

Friday, August 3rd, 2007

The Footprints Knowledge Base, entry # 4168, includes addresses and logons for:

  • Wiki space for the Aleph Product Leadership Group
  • ELUNA site
  • NAAUG site
  • Ex Libris Documentation Center
  • Ex Libris FTP Server

Maureen