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Web-Based Course Task Force
The SUNY Council of Library Directors

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Final Report
April 24, 1998

The SUNY Information Literacy Web-Based Task Force was charged to:

  1. develop or adopt a modular, generic web-based information literacy course(s) for use throughout the SUNY system.
  2. make recommendations regarding ownership and dissemination of course(s).
  3. make recommendations on how to carry out student learning outcomes assessment of its use.


The Task Force has held discussions via e-mail and phone since March 1997. Task Force members also met in person at the SUNY Librarians Association Conference held in Cortland, New York in June 1997. Comments and feedback were requested from the SUNY Council of Library Directors via the SCLD listserv during Spring 1998. Comments and suggestions have been reviewed and incorporated into this Final Report.

Charge:

  1. To develop or adopt a modular, generic web-based information literacy course(s) for use throughout the SUNY system.

    Discussion: Task Force members felt strongly that information literacy competencies needed to be identified prior to content development. The SUNY Information Literacy Initiative Task Force, chaired by Maryruth Glogowski, has completed Information Literacy Competencies.

    The Task Force also discussed the elements of time and labor when developing web-based instruction. Effective web-based tutorials and courses require a great deal of time to both design and maintain. It is estimated that 500 hours of one librarians time is needed to design a web-based tutorial, and 500 hours per year devoted to maintenance of web instruction. Institutions unwilling or unable to devote the necessary resources to web instruction will not be able to create and maintain a suitable product. (See Scholtz-Crane, Ann. "Reflections on creating web-based instruction." Internet Trend Watch for Librarians 2 (7) July 1997.

    Recommendations:

    The Task Force recommends that the design of information literacy web-based courses follow the Information Literacy Competencies as listed by the Information Literacy Initiative Task Force.
    The Task Force also recommends that information literacy web-based courses are a supplement to, not a replacement for, information literacy and library instruction programs offered on campuses.
    The Task Force recommends that institutions devote time and resources (approximately 10-20 hours per week) for one librarian to create and maintain information literacy web-based instruction. Campuses may elect to offer LIB 111: Information Literacy course available through the SUNY Learning Network if funding and staff are not available. The Task Force, emphasizes, however, that information literacy web-based courses are a supplement to, not replacement for, information literacy and library instruction programs offered on campus.
    The Task Force offers these modules as a suggested outline for the creation of an information literacy web-based course with the understanding that each library/campus will need to modify these modules to meet their campus' specific library and technology needs. (Information Literacy Competencies that apply to each module are given in parenthesis.)

    Module 1 : Introduction to Information

    Recognizing what information is
    Different ways information is organized
    (Competency 1)

     

    Module 2 : Formulating a Research Question
    Brainstorming topics
    Narrowing a topic
    Creating a timeline for research
    (Competencies 1, 2)

     

    Module 3 : Developing Effective Search Strategies
    Where to look for information:
    Print, nonprint, CD-ROM, electronic library catalogs, Internet

    How to look for information:
    Controlled vocabulary
    Keyword searching
    Boolean searching
    Truncation
    Limiting
    Wildcards
    (Competency 2)

     

    Module 4 : Basic Information Resources in Various Formats (print, nonprint, CD-ROM, electronic library catalogs, Internet)
    Library tour
    Classification scheme (Library of Congress, Dewey, etc.)
    Background information
    Encyclopedias
    Browsing shelves
    Biographical information
    Consulting experts
    Maps
    Statistics
    (Competency 2)

     

    Module 5 : Electronic Library Catalogs (Online public access catalogs)
    How to search the home library's catalog effectively by author, title, subject, keyword, etc.
    How to locate the information found (i.e.: locate a book on the shelf by call number, access an online database or document, etc.)
    (Competencies 2, 3)

     

    Module 6 : Indexes and Abstracts: How They Work
    Using information access tools in print, nonprint, CD-ROM, Internet
    Tips and techniques
    Truncation, limiting, Boolean searching, etc.
    (Competencies 2, 3)

     

    Module 7 : Searching the World Wide Web Effectively for Information
    (Competency 3)

     

    Module 8 : Evaluating the Information You Find
    Selecting the "best" information by determining credibility, authority, timeliness, accuracy in a variety of formats (print, nonprint, CD-ROM, Internet)
    (Competency 4)

     

    Module 9 : Recording Your Information
    Understanding plagiarism
    Citing information
    Citing information in appropriate format (APA, MLA, Chicago, etc.)
    (Competency 8)

     

    The Task Force analyzed information literacy web sites both within and outside SUNY. The Task Force would like to thank Elise Torrey, graduate student in the School of Information and Library Studies at the University at Buffalo, for helping us to identify pertinent web sites. The number of information literacy web sites available on the World Wide Web are numerous. The Task Force lists a few sample web sites for campuses to use as models: (A more complete list can be found at http://library.lib.binghamton.edu/sunyla/Welcome.html temporary home of the SUNY Librarians Association Library Instruction Committee's web site.)

    Information Literacy Web Sites Within SUNY:
    Ulster County Community College, LIB111: Information Literacy Course on the SUNY Learning Network.
    SUNY Potsdam, Learn the Library: Tutorial in Basic Concepts and Skills.
    University at Buffalo. Library Skills Workbook.


    Information Literacy Web Sites Outside SUNY:
    Cornell University. Library Research at Cornell: A Hypertext Guide.
    CSU Calpoly.
    Get Ready: The Basics of Information Technology for Incoming Students (University of Oregon).
    Internet Navigator (Spencer S. Eccles Health Sciences Library and the Utah Academic Library Consortium).
    Library Research Tutorial (Gustavus Adolphus College, St. Peter, MN).
    Virtual Library Tutor (University of Delaware).

    The Task Force also recommends that a textbook can be used with information literacy web-based courses. One example is Carla List's textbook Introduction to Information Research. Kendall-Hunt, 1997.

    Charge:
    2. make recommendations regarding ownership and dissemination of course(s).

    Discussion:
    The Task Force discussed the vehicle to be used for web-based information literacy courses to the SUNY community. At present, Ulster County Community College offers a one credit information literacy web-based course LIB 111 : Information Literacy course through the SUNY Learning Network. Students can enroll in this course for credit via distance learning. However, depending on the learning abilities of each campus' student body, each campus may want to design their own information literacy web-based course customized to their campus and student needs.

    Recommendation:
    The Task Force recommends that each campus design their own information literacy web-based course, taking into consideration the modules outlined in this report, time and resource requirements, and the competencies set forth by the Information Literacy Initiative. Campuses may elect to offer LIB 111: Information Literacy Course available through the SUNY Learning Network. The Task Force strongly recommends that librarians and faculty collaborate on the design, dissemination, and assessment of such a course.

    Charge:
    3. make recommendations on how to carry out students learning outcomes assessment of its use.

    Discussion:

    The Task Force looked at assessment occurring in information literacy web-based tutorials and courses across the country. A review of the literature was also conducted, revealing sparse information on point of this topic. (The Task Force would like to thank Jeanne Tuohey, Head of Reference Services, Niagara County Community College, for aiding us in our search of the literature.) Discussion concerning types of assessment best suited for web-based courses occurred. As a result of this discussion, the Task Force makes the following recommendations concerning assessment.

    Recommendations:

    The Task Force recommends the following concerning assessment of information literacy web-based courses:
    Librarians and faculty should be involved in assessment of student learning.
    Employing both quantitative and qualitative assessment measures strengthens results. Examples of quantitative measures include, but are not limited to: surveys, questionnaires, comparative analysis of bibliographies and/or webliographies, or completion of specific performance tasks.
    Qualitative assessment, as opposed to quantitative assessment, is strongly preferred. Qualitative assessment, such as the use of open ended questions, requires a student to use higher order thinking. Such assessment also allows for authentic assessment -- applying research questions to real-world experiences. Examples of qualitative assessment measures are, although not limited to: portfolios, research projects, journals, interviews, and self-evaluations. These can be administered online or in print. If online assessment is used, authenticaiton of the student's work must occur.
    Timing of assessment needs to be considered. Assessment should occur after the student has had the time and opportunity to apply learning in other courses.
    The Task Force also recommends revisiting the web-based recommendations within 5 years with a committee of information literacy experts (librarians and faculty) from SUNY campuses.

    Committee Members:
    Dr. Gail M. Staines, Chair
    Coordinator of Library Instruction
    Library Learning Center
    Niagara County Community College
    3111 Saunders Settlement Rd.
    Sanborn, New York 14132
    phone: (716) 731-3271, ext. 408
    fax: (716) 731-7118
    e-mail: staines@alpha.sunyniagara.cc.ny.us

    Carla List
    Collection Development and Instruction Librarian
    State University of New York at Plattsburgh
    Plattsburgh, New York
    e-mail: listck@splava.cc.plattsburgh.edu

    Dr. Martin Raish
    Coordinator of Information Education
    State University of New York at Binghamton
    Binghamton, New York
    e-mail: mraish@library.lib.binghamton.edu

    David I. Trithart
    Associate Librarian
    State University of New York at Potsdam
    Potsdam, New York
    e-mail: trithadi@potsdam.edu

    Updated: April 24, 1998, Gail M. Staines

     

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