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Technical Support Information
SUNYConnect Electronic Resources

return to the Electronic Resources page Gale Databases

Technical Support
800-877-4253
or
via web

Customer Resource Center (technical and training resources)

Title Listing

Administrative Access (check on your campus for authorization information; if unknown, please submit a Footprints request)

Usage Statistics (check on your campus for authorization information; if unknown, please submit a Footprints request)

Changes/Additions/Deletions to Authorized IP Addresses (via Footprints request)

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EBSCO
(EBSCO database inquiries should be directed to Amy Watts awatts@ebscohost.com
For technical questions, please contact Jared Atwater at jatwater@ebscohost.com or
800-653-2726 x2781)

Technical Support
800-758-5995
via web
via e-mail

Additional Information about EBSCO

EBSCO Tutorials

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ScienceDirect

Technical Support
888-437-4636
or
via email

Optimizing Your Implementation of ScienceDirect

Documentation / Tutorials

Administrative Access

Usage Statistics

Changes/Additions/Deletions to Authorized IP Addresses (via Footprints request)

New, Dropped and Changed Title Reports for the SUNY ScienceDirect Freedom Collection

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New England Journal of Medicine

Technical Support
1-800-THE-NEJM (1-800-843-6356)
or
via email

Additional Information about NEJM

Usage Statistics (via Footprints request)

Changes/Additions/Deletions to Authorized IP Addresses (via Footprints request)

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NetLibrary

Technical Support
via web

Additional Information about NetLibrary

Changes to Administrative Functions (via Footprints request)

Usage Statistics (via Footprints request)

Changes/Additions/Deletions to Authorized IP Addresses (via Footprints request)

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HarpWeek

Technical Support
800-889-5937 ext. 115
or
via email

Additional Information about HarpWeek

Usage Statistics (via Footprints request)

Changes/Additions/Deletions to Authorized IP Addresses (via Footprints request)

go back to Electronic Resources page

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